There could be several reasons why your Vanilla gift card is not working. Here are some common issues and potential solutions:

1. Insufficient Funds: Check the balance on your Vanilla gift card to ensure that you have enough funds to cover your purchase. You can do this by visiting the Vanilla gift card website or calling the customer service number provided on the back of the card.

2. Incorrect Information: Double-check the information you entered when making a purchase. Make sure you have entered the correct card number, expiration date, and CVV code. Even a small mistake can result in the card not working.

3. Card Not Activated: If you recently purchased the Vanilla gift card, it may not be activated yet. Make sure to follow the activation instructions provided with the card. If you have already activated the card, try contacting the Vanilla gift card customer service for assistance.

4. Card Expired: Vanilla gift cards typically have an expiration date printed on them. If your card has expired, it will no longer work for purchases. Check the expiration date and consider contacting customer service for a replacement card if necessary.

5. Merchant Restrictions: Some merchants may have specific restrictions on the use of Vanilla gift cards. For example, they may only accept certain types of payment methods or may not accept prepaid cards. Make sure to review the merchant’s payment policies to ensure that your Vanilla gift card is accepted.

If you have tried these solutions and your Vanilla gift card still doesn’t work, it’s recommended to contact the support team.