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Customer Service

brand advocate

Gain Brand Advocates: The Unexpected Way of Using Rewards

Gain Brand Advocates: The Unexpected Way of Using Rewards by Daniela Maria Zabrautanu July 11, 2023 In customer service, resolving issues and turning dissatisfied customers into happy ones is paramount. One common approach is offering discounts as compensation. However, recent insights suggest that providing a gift card instead of a discount can have a more […]

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