Quertum Found a Smarter Way to Do Christmas Gifting—Here’s How

Case: Christmas gifts for employees

About Quertum

Quertum is a digital and business transformation leader, boasting Europe’s largest team of Quadient Developers. Originally founded as a subsidiary of Joisto, Quertum has grown beyond expectations, becoming a key player in Quadient integration by assembling a team of experienced and dedicated professionals.

With offices in Poland, the UK, and Finland, Quertum delivers tailored, localized Customer Communication Management solutions across Europe. Their expertise lies in helping organizations create personalized, compliant, and omni-channel customer experiences while driving digital transformation. Renowned for its commitment to fostering a strong employee-centric culture, Quertum prioritizes recognizing and rewarding employees to boost engagement and celebrate success together.

Challenges & Pain Points

Quertum wanted to reward their employees in Poland, the UK and Finland during the holiday season by offering them the flexibility to choose their own gifts. Managing such a personalized gifting approach across their diverse and international workforce was a major challenge.
As Kateryna, a marketing specialist from Quertum explained, “Everyone is different, with their own interests, needs, and challenges. We wanted to find a gift that everyone could truly enjoy. With that in mind, knowing what to choose was hard.”

Their previous approach involved physical gifts, which often required multiple meetings and significant effort to decide on options that would work for everyone. This time-consuming process added unnecessary stress, particularly during the busy holiday season. Quertum sought a solution to address the complexities of personalizing gifts for employees while significantly reducing the workload for their HR and operations teams.

Choosing Huuray: The Solution & Implementation

Huuray’s platform offered Quertum the ideal solution to meet their needs:

Centralized Platform: Huuray eliminated the need for lengthy discussions and decision-making, allowing Quertum to shift from physical gifts to a more flexible and inclusive system with gift cards.
Personalization Made Easy: “Using Huuray has completely changed how we manage rewards. The platform saved us a lot of time and effort, making the whole process much easier.” Kateryna shared. Huuray’s solution allowed Quertum to cater to employees’ diverse preferences while maintaining a cohesive and branded gifting experience.
Streamlined Process: Quertum was able to manage the entire process in just one day with only two people involved. Kateryna emphasized,“In just one day, we successfully prepared the gifts. Despite the complexity, the entire process was efficiently managed and seamlessly organized.”

Impact & Value Delivered

Partnering with Huuray delivered significant benefits for Quertum, transforming their gifting approach in the following ways:

Time Efficiency: By using Huuray’s platform, Quertum saved several days of work. “We would spend several good days—about five to six productive hours across multiple meetings—just thinking and searching for solutions. With Huuray, the problem was solved almost instantly,” said Kateryna.
Simplified Gifting: Huuray’s platform eliminated the stress of deciding what to gift employees by offering a wide range of gift cards that could suit everyone’s preferences. “It’s a huge benefit to not have to think about what to give people. You just free your mind from that tough process,” she added.
Streamlined Operations: The platform reduced the gifting process to a single day of work with minimal staff involvement, a stark contrast to their previous efforts.
Long-Term Adoption: Quertum is confident in continuing with this method. Kateryna noted, “… I think we’ll just continue the same way. It’s such a time-saver and works so well for us.”

Final thoughts: A Seamless and Scalable Gifting Experience

By partnering with Huuray, Quertum transformed their employee gifting process from a time-consuming challenge into a streamlined, stress-free experience. What once required multiple meetings and extensive deliberation was now accomplished in a single day with minimal effort. Huuray’s flexible and user-friendly platform empowered Quertum to offer employees the personalized gifts they truly wanted—without the operational burden.

The success of this implementation has set a new standard for Quertum’s future gifting initiatives. As Kateryna confirmed, the ease and efficiency of Huuray’s solution have made it the go-to choice for employee rewards moving forward. With this scalable and inclusive approach, Quertum continues to strengthen its employee-centric culture, ensuring that every celebration is as effortless as it is meaningful.

Stay tuned for more customer success stories and discover how Huuray is helping companies simplify and enhance their gifting experiences!